Airtel Nigeria is one of the biggest telecom company is Nigeria. It has around 30 MILLION subscribers in Africa. They are getting a lot complain about their customer services and other services. Then they come up with an idea to create a software where they will be able to manage all kinds of complain like this. As a result they came to us with the proposal to make a complain management software. Dream71 Bangladesh Ltd. took the challenge and start developing the complain management system required by airtel Nigeria. Let’s have a look on details features of Complain Management System for Nigeria.