Your app sucks because I say so!
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App Store reviews have been a thorn in the side of developers for about as long as they've been around. And yet another story is making its rounds on the Internet to remind us of App Store reviews' ugly side.
At their best, App Store reviews give customers an opportunity to share thoughtful feedback about what they like - and loathe - about the software they've downloaded. It's a great opportunity for others to learn what makes an app good, or to be waved off from a potentially costly mistake.
At their worst, App Store reviews - more specifically the ratings - are used as punitive measures, sledgehammers that capricious users too often rely on to assault developers who don't live up to their arbitrary expectations. And that's exactly what happened this past week...