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Chatbots aren’t just for big name tech brands and retail - small businesses stand to gain plenty from them, as well.

Added 8 months ago | As appeared first on venturebeat.com | Author: Doug Brackbill Line2
In case you haven't noticed, the bots aren't coming — they've already arrived. For ordering tacos, hailing an Uber, or even helping with your healthcare, chances are there's a chatbot residing in your messaging app of choice, whether that's Facebook Messenger, Slack, or WeChat. Chatbots aren't just for big name tech brands and retail — small businesses stand to gain plenty from them, as well. And it's not just about maintaining a professional business identity with the right communications fr...
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